Privacy Policy

At Kent Röhl Real Estate, your privacy is important to us. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and store your personal information when you engage with us for the sale or purchase of property.

1. What Information We Collect

We may collect the following personal information when you interact with us:

- Name, address, phone number, and email

- Identification details (e.g. driver’s licence or passport)

- Property ownership details

- Financial information relevant to property transactions (e.g. proof of funds for purchases)

- Details of property preferences or requirements

- IP address and website usage data when interacting with our website

2. How We Collect Information

We collect information from:

- Property enquiries made in person, online, or over the phone

- Forms completed via our website or third-party real estate platforms

- Direct communications (e.g. email, SMS, or phone calls)

- Property inspections or open homes

- Publicly available sources (e.g. property records)

3. Why We Collect Your Information

We collect and use your personal information to:

- Facilitate property sales and purchases

- Match buyers with suitable properties

- Communicate with you about listings, offers, contracts, and related services

- Verify your identity for compliance purposes

- Provide market appraisals and property advice

- Comply with legal obligations (e.g. under anti-money laundering legislation)

4. Disclosure of Personal Information

We may share your information with:

- Vendors and purchasers involved in the transaction

- Legal or financial professionals engaged in the sale or purchase process

- Building and pest inspectors or property conveyancers

- Government or regulatory bodies where required (e.g. for compliance)

- Third-party platforms used to manage listings and enquiries. All third parties are required to handle your information in accordance with applicable privacy laws.

5. Marketing and Property Updates

With your consent, we may use your contact details to send:

- Property alerts and new listing notifications

- Market updates or newsletters

- Event invitations or sales insights

You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

6. Storage and Security of Personal Information

We take reasonable steps to secure your personal information, including:

- Secure cloud-based data storage with access controls

- Use of encrypted systems and professional-grade software

- Limiting data access to authorised personnel only

- We securely destroy or de-identify personal information when it is no longer needed for legal or business purposes.

7. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and request corrections. To do so, please contact us using the details below.

8. Website, Cookies & Analytics

Our website may use cookies and analytics tools to improve your browsing experience and understand visitor behaviour. This may include collection of:

- IP address

- Pages visited

- Time spent on site

You can disable cookies through your browser settings, but some site functionality may be affected.

9. Overseas Disclosure

In limited cases, your information may be stored or processed by trusted third-party service providers located outside of Australia. Where this occurs, we take reasonable steps to ensure your data remains protected.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at www.kentrohl.com.au.

11. Contact Us

If you have any questions or concerns about your privacy, or if you would like to access or correct your personal information, please contact:

Kent Röhl Real Estate
📍 26 Downs St, North Ipswich QLD 4305
📞 0435 907 187
🌐 www.kentrohl.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at

www.oaic.gov.au.